HOUSEKEEPING

We offer a weekly room service if you are staying with us for 7 nights or more. If you do require a service, please contact reception at least 24 hours prior.

If you would like clean towels, face washers, hand towel, bath mat or tea towels during your stay, please place them on the chair outside your room and our staff will replace them for you.

Beach towels are available in wardrobes or in the cupboards under the bathroom basin. Dish washing liquid, washcloths, fly spray and your sink plug are in the cupboard under the kitchen sink. We ask that guests please clean and dry their own dishes. Please feel free to ask staff for additional requirements during office hours.

MEAL SERVICE

We offer tasty, homestyle meals which can microwaved in your room for your convenience. Please visit us at reception to find what is on the menu.

TEA & COFFEE FACILITIES

Each room has complimentary tea, coffee and sugar supplied along with a kettle, cups and saucers. You will also find 1 litre of milk and biscuits.

TELEVISION

All rooms have a 40 inch flatscreen TV. Most are smart TVs, if you would like to stream your favourite shows, be sure to have your login details for your services.

DVD PLAYERS

DVD players are available from reception. Please note: we are unable to supply DVD’s.

PILLOWS AND BLANKETS

All our spacious rooms have extra pillows and blankets. These are located in the wardrobe or in the blanket box beside the TV. Please contact the office if you would like an exchange of pillows.

AIR CONDITIONING

Reverse cycle air conditioning is available in all rooms. For year-round comfort, we suggest setting the temperature to 22 degrees on the auto setting.

INTERNET

Free WI FI is available. See guest registration form for the network and password.

PARKING

Free private parking is available outside your room. There is also plenty of parking space for boats and trailers.

SMOKING

All our rooms are STRICTLY NO SMOKING. Smoking inside your room may incur a $200 fee to eliminate the odour from curtains, carpets and bedding.

If smoking outside, please close your door to prevent smoke drifting inside and use the ashtrays provided.

CHECK-OUT TIME

Guests are required to vacate their room by 10.00am on the day of departure. Please leave the room key and the signed guest registration form in the room.

Late check-out is only by prior arrangement and subject to availability. Charges may apply, please contact reception to enquire.

GUEST LAUNDRY

Located down the hallway from reception. Open from 8.00am – 7.30pm.

There you will find:

• Automatic washing machines @ $5 ($1 coins, cold wash only)
• Clothes dryer @ $2 for half an hour ($1 or $2 coins)
• Iron and ironing board

Coins are available at the office

Laundry detergent is available at reception (50c each)

Clothes lines and pegs are located at the back of the property behind the sheds.

FISH CLEANING

There is a great fish cleaning facility station at Emu Point boat ramp. Please use this facility to clean your catch.

BARBECUE 

Located in the gazebo, near the main entrance. Here you will find all you need to have a family barbecue as well as a fridge, microwave, toaster, kettle, plenty of tables and chairs, TV and games. Children are to be accompanied by an adult at all times in this area. In order to ensure the area is ready for other guests, cleaning products are available for your use, as are extra rubbish bags. We thank you for leaving this area tidy for others.

RUBBISH BINS

Large green rubbish bins are located at the front and rear of the property for your use.

There is a cash for cans bin located just outside the gazebo area.

BEACH

The beach is just 200 metres from Emu Point Motel and Apartments. Just head down Medcalf Parade and you will come to paths leading you over the dunes. Enjoy a walk, swim or cycle along the great cycle path to Middleton Beach. Beach towels are supplied in every room.

LOCAL  ATTRACTIONS

A selection of brochures detailing local attractions can be found in the hallway just outside reception. Alternatively, click this link to view local attractions. We are more than happy to discuss local sites and attractions if you require more information. Should the office be unattended, pick up the wall phone to the left of the office door and wait for connection, or phone 0428 789 163.

CAFES / RESTRAURANTS

There are many excellent cafes and restaurants to enjoy in Albany. Emu Point Cafe and the Squid Shack are both walking distance from Emu Point Motel and Apartments. Others are only a short drive to Middleton Beach or the town centre.

FEEDBACK

Whilst enjoying your stay with us. please feel free to comment on the feedback form we have left on your TV cabinet. Alternatively, you can submit an online review through your booking agent.

MEDICAL ASSISTANCE

Albany Regional Hospital Warden Avenue, Spencer Park Phone 9892 2222

Late night pharmacy Amcal, 262-264 York Street Phone 9842 2036 (open till 8pm daily)

GAMES

In the gazebo you will find some sporting equipment such as a cricket bat and balls and a mini table tennis set.

NOISE CURFEW

During your stay, consideration to your neighbours is appreciated. Please limit noise after 8pm.

LOST & FOUND

Please check your room before departure. Should you lose or find anything during your stay, please contact the office. While every effort will be made to locate and return your property to you, we do not accept responsibility for it.

MAINTENANCE

If you find any problems or damage during your stay, please let us know as soon as possible so we can repair or replace it. Call into the office to report any issues or phone 0428 789 163.

AFTER HOURS ASSISTANCE

Should you need assistance outside of office hours, please pick up the wall phone next to reception. This will connect you with on-call staff that will be happy to assist.

EMERGENCY FIRE AND EVACUATION PROCEDURES

Located behind the front door of your room, please familiarise yourself. Call 000 in case of an emergency.